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Frequently Asked Questions
To see the answers, simply click on the questions below.
- What is Check In/Check Out time?
Answer
Our check in time is from 2pm and check out time is prior to 11am
- Is there is a car parking fee at Novotel Sydney on Darling Harbour?
Answer
Limited hotel car parking is available. Car park use incurs a daily charge of AUD$40 including 10% tax per night per car. Please note parking is limited and cannot be guaranteed or reserved. Public metered car parking is available within close proximity of the hotel.
- Is there airport transportation from the hotel?
Answer
We do not operate an airport shuttle service direct from the hotel, however, there is a company we recommend; KST shuttle bus. The contact number is (+61 2) 9666 9988 and the shuttle bus leaves every 30 minutes from the airport. Please ask the information desk at the airport to point you to where the shuttle buses leave from.
KST also leaves from the hotel every 30 minutes to go back to the airport. The journey is approximately 55 minutes away. A taxi will be about $35 including 10% tax to the hotel and the journey is 15-20 minutes.
- Is there internet access available?
Answer
Each room is equipped to access wireless and broadband internet however activating the access incurs additional charges. Please check cost with our Reservation or Front Office team during your time of stay.
Additionally Novotel Sydney on Darling Harbour offers free wireless internet, for the first 30 minutes, in the lobby of the hotel.
We also have an iMac corner where you may access the internet free of charge. Please note that the Mac corner is available to all hotel guest and must be shared, therefore there is a 20 minute limit per person.
- Is there late check out available?
Answer
Late checkout requests incur additional costs and are subject to availability. Please ask our Front Office/Reception staff at your time of check-in to confirm a late checkout is available for you room.
- Is there public transportation from the hotel?
Answer
You can access monorail or light rail services, located only a 2 minute walk from the hotel. Alternatively you can access taxis at the doorstep of the hotel.
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